DO NOT
SUBMIT ANY PURCHASE ORDER UNTIL YOU HAVE READ AND COMPLIED WITH THE
DISCLAIMER SUBMISSION (section 1) AND ORDER PAYMENT INSTRUCTIONS (section 3)
BELOW. YOUR ORDER MAY BE SUSPENDED OR CANCELLED UNLESS
YOU DO THIS BEFORE YOUR PURCHASING AGENT CONTACTS US |
1). ORDERING POLICIES
Advance Disclaimer
Submission - Orders for vials or chemicals (of any type)
require shipment to your business address AND advance submission of our
contract disclaimer.CLICK HERE. Exceptions regarding this
requirement apply to orders from any Federal, State or Educational facility.
Any order for active pharmaceutical ingredients (API) used in pharmaceutical
manufacturing will require our purchase agreement AND proof of business entity
status. The business must be congruent with the chemical(s) ordered. THIS
MUST BE DONE BEFORE YOU PLACE AN ORDER. Failure to comply with this
requirement will result in immediate cancellation of your order without notice.
2). WEBSITE
PRICES & SHIPPING
Prices on our website do not include
shipping. The minimum charge for shipping is $9.00 USD and covers FedEx
Ground service for up to 10 pounds for detinations within the continental USA
only. Insurance for up to $500 USD is an additional $2.50 USD. Hazardous
items carry a $20.00 USD surcharge for domestic ground transportation in
addition to regular shipping charges. Hazardous items shipped as "Consumer
Commodity" will carry a $5.00 surcharge in addition to regular shipping charges
and is only available for destinations within the continental USA. Hazardous
items that require packaging under 49CFR 173.13 will carry a $10.00 surcharge
in addition to regular shipping charges and is only available for destinations
within the continental USA. You must inquire in advance if you require
expedited domestic shipping or export of hazardous materials. You should
inquire about shipping charges if you are mailing your payment (see below
regarding acceptable payment options).
Delivery
time for small orders (generally, any order less than $500.00 or 25Kg) is
usually 7-10 business days. Please inquire using the e-mail link below to see if a
smaller repackaged unit is already available for expedited shipping.
3). ORDER
PAYMENT & CREDIT TERMS - UNITED STATES CUSTOMERS
We do not grant Net
30 Day payment terms to anyone except Federal, State or Educational
entities located in the USA. All private business entities must
submit OUR completed credit application:
CLICK HERE for review, processing and approval. IF
APPROVED, purchase orders (USA ONLY) must then be faxed to: 877-484-3554 .
A favorable Dun & Bradstreet account profile with a minimum 3 year
reporting history is required to be considered for Net 30 Days payment
arrangements. If your company lacks this requirement you must pay in advance
using Visa, Mastercard or American Express.
CREDIT CARD ORDERS (USA CUSTOMERS
ONLY): CLICK HERE
Certified cashiers
checks and money orders are also accepted with immediate order processing.
Business checks will delay order processing until the funds have cleared both
your bank and ours (averages 10 business days). Private/personal checks and
C.O.D. orders are not accepted.
4). ORDER
INSTRUCTIONS - CUSTOMERS OUTSIDE THE USA
Customers located
outside of the USA must pay in advance by bank wire transfer. You will need to
first give us your complete order details and shipping detaination via e-mail.
sales@VGDUSA.com
5). PRODUCT
RETURNS
Returned products
are not accepted unless what you received is not what you ordered.
Mistakes made on your behalf and appropriate product application are entirely
your responsibility.
6). MAIL
ORDERS
If mailing
your order, you will need to first receive a complete quotation including
shipping. Then, please screen print our mail-order form and send it in along
with our purchase agreement and payment. CLICK
HERE
PERSONAL CHECKS & COD ORDERS NOT
ACCEPTED
Technical information and MSDS requests are answered
by e-mail. tech-support@VGDLLC.com |
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| ORDER LINE
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Hours: 9am to 4pm Monday ~ Friday. NOTICE: It may be more convenient
for you to use our secure online credit card order link found above.
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NO
TECH SUPPORT BY PHONE:E-MAIL ONLY USA
credit card orders only: 877-484-3552
NO
TECH SUPPORT BY PHONE:E-MAIL ONLY tech-support@VGDLLC.com |
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| FAX LINE |
Include your e-mail address! |
FAX toll free in the
USA:
1-877-484-3554 Outside the USA: 1.785.749.6780 |
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MAILING ADDRESS |
For payment, disclaimer and general inquiry submissions sent by
the U.S Postal Service
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Voigt Global Distribution Inc P.O. Box 1130 Lawrence, KS
66044-8130 United States of America |
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| E-MAIL |
DEUTSCHER ~ Übersetzung ist über E-mail
vorhanden! ESPANOLES ~ La
traducción está disponible vía E-Mail! FRANCAIS
~ La traduction est disponible par l'intermédiaire du
E-mail! ITALIANO ~ La traduzione è
disponibile via il E-mail! PORTUGUESES ~ A
tradução está disponível através do E-mail!
|
sales@VGDLLC.com |
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