| 1). TERMS
OF SALE & PURCHASE AGREEMENT
THESE REQUIREMENTS APPLY TO ALL CUSTOMERS WORLDWIDE
|a). ORDERS FOR
GLASSWARE, CHEMICALS & OILS BY PRIVATE PERSONS ARE CANCELLED.
b). All businesses must complete our Purchase Agreement and return it to us in advance before ordering serum vials & chemicals - CLICK HERE.
EXCEPTIONS regarding this requirement apply to orders from a pharmacy, Federal, State or Educational organization.
c). Orders for active pharmaceutical ingredient (API) chemicals require BOTH the above purchase agreement AND a copy of your business license or pharmacy license submitted to us IN ADVANCE (this means BEFORE you contact us or place an order). The business license must be congruent in need to the chemical requested.
|-=HOME PAGE=-||VIALS & VIAL PACKAGING||DIFCO|
2). WEBSITE PRICES & SHIPPING
Prices on our website do not include shipping. The minimum charge for shipping is $9.00 USD and covers FedEx Ground service for up to 10 pounds for detinations within the continental USA only. Insurance for up to $500 USD is an additional $2.50 USD. Hazardous items carry a $20.00 USD surcharge for domestic ground transportation in addition to regular shipping charges. Hazardous items shipped as "Consumer Commodity" will carry a $5.00 surcharge in addition to regular shipping charges and is only available for destinations within the continental USA. Hazardous items that require packaging under 49CFR 173.13 will carry a $10.00 surcharge in addition to regular shipping charges and is only available for destinations within the continental USA. You must inquire in advance if you require expedited domestic shipping or export of hazardous materials. You should inquire about shipping charges if you are mailing your payment (see below regarding acceptable payment options). Biohazardous materials carry a $30 domestic surcharge and $40 international surcharge imposed by the carrier. Any order that requires overnight shipping with ice will have an additional fee of $5.00 added to your shipping charge.
Delivery time for small orders (generally, any order less than $500.00 or 25Kg) is usually 7-10 business days. Please inquire using the e-mail button above if a smaller repackaged unit is already available for expedited shipping.
3). ORDER PAYMENT & CREDIT TERMS - UNITED STATES CUSTOMERS
We do not grant Net 30 Day payment terms to anyone except Federal, State or Educational entities located in the USA. All private business entities must submit OUR completed credit application: CLICK HERE for review, processing and approval. IF APPROVED, purchase orders (USA ONLY) must then be faxed to: 877-484-3554 . A favorable Dun & Bradstreet account profile with a minimum 3 year reporting history is required to be considered for Net 30 Days payment arrangements. If your company lacks this requirement you must pay in advance using Visa, Mastercard or American Express.
CREDIT CARD ORDERS (USA CUSTOMERS ONLY): CLICK HERE
Certified cashiers checks and money orders are also accepted with immediate order processing. Business checks will delay order processing until the funds have cleared both your bank and ours (averages 10 business days). Private/personal checks and C.O.D. orders are not accepted.
4). ORDER INSTRUCTIONS - CUSTOMERS OUTSIDE THE USA
Customers located outside of the USA must pay in advance by bank wire transfer. You will need to first give us your complete order details and shipping detaination via e-mail. sales@VGDUSA.com
5). PRODUCT RETURNS
Returned products are not accepted unless what you received is not what you ordered. Mistakes made on your behalf and appropriate product application are entirely your responsibility.
6). MAIL ORDERS
If mailing your order, you will need to first receive a complete quotation including shipping. Then, please screen print our mail-order form and send it in along with our purchase agreement and payment. CLICK HERE
PERSONAL CHECKS & COD ORDERS NOT ACCEPTED
|Technical information and MSDS requests are answered by e-mail. tech-support@VGDLLC.com|
|ORDER LINE||Hours: 9am to 4pm Monday ~ Friday.
NOTICE: It may be more convenient for you to use our secure online credit card
order link found above.
NO TECH SUPPORT BY PHONE:E-MAIL ONLY
USA Toll Free: 877-484-3552
Outside the USA: 1.785.393.8509
|FAX LINE||Include your e-mail address!||USA Toll Free
Outside the USA:
|For payment, disclaimer and general
sent by the U.S Postal Service
|Voigt Global Distribution Inc
P.O. Box 1130
Lawrence, KS 66044-8130
United States of America
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